Domain Name Redemption Period Status
In 2003, the VeriSign registry released a new policy and process to assist registrars with restoring .com and .net
domain names that are either accidentally or fraudulently deleted. Below are some details regarding this new policy.
- Domain names queued for cancellation (actual Delete request submitted to the Registrar) within the first 5 days
of the initial registration will be set for deletion and will be made available for re-registration immediately
(No Change).
- Domain names queued for cancellation (actual Delete request submitted to the Registrar) outside of the first 5
days will be held for 10 days before a deletion request is sent to the Registry. This helps the Registrant to reclaim
domain names with minimal fuss and expense.
- Domain names that do not renew (meaning they have expired without a Delete request) will remain manageable for 14 days after
the expiration date. If the domain name is not renewed by day 15 after expiration, the domain name will be rendered
unmanageable. Additionally, the Registrar places the domain name in a Registrar-Lock status
(status prior to Redemption Period) for a period of approximately 15 days. If a renewal does not take place by
day 30 after expiration, the Registrar will send a Delete request to the Registry. The Registry will then place
the domain name in the Redemption Period status for 30 days.
Previously, .com or .net domain names falling into the category described in Point 2 above were held by the Registry for
a further 5 days and then released.
The administrative contact listed in the Whois would be advised of both the expiration and deactivation (Registrar-Lock status)
by the Registrar described in Point 3.
The new process prescribed by the Registry, however, stipulates that when a .com or .net domain name is queued for
cancellation (actual Delete request submitted to the Registrar) outside of the first 5 days of registration or when day
30 after the expiration date has been reached, it will now be placed immediately on Redemption Period status for 30 days.
During this 30-day period, a domain name may be reinstated to the Registrar and the original Registrant, provided the
Registrar (not AlpineWeb) adheres to the Registry Process of restoration.
Some additional restrictions and information include:
- All other domain name requests will fail if the domain name is in the "RedemptionPeriod" status.
- The modification or deletion of a name server whose parent domain name is on "RedemptionPeriod" status will also fail.
- If a domain name is not restored within the 30 days, the domain name is held for an additional 5 days and then
subsequently deleted and released back into the public arena.
- The applicable Registry operator, such as VeriSign, will not publish domain names on "RedemptionPeriod"
status to the zone file.
Restoring a Domain Name
As domain names in a Redemption Period status are no longer manageable by AlpineWeb, restoring
a domain name in this status should take place directly with the Registrar. Our partner registrar is MelbourneIT,
http://www.melbourneit.com.au/.
Please do not contact AlpineWeb for assistance regarding recovering domain names that are in "RedemptionPeriod" status.
When a domain name is initiated for reinstatement, the status changes from "RedemptionPeriod" to "PendingRestore".
The "PendingRestore" status is current for a period of 7 calendar days and is initiated by the current Registrar. If
the Registry (VeriSign) then approves the restoration of the domain name to the original Registrant, the domain name's original
contact information, name servers and Registrant details are populated back into the Whois database. The domain name status will
then be set to "Active".
Fees
Fees are involved with the above-mentioned process. To determine the fees for restoring a domain name, please contact the
Registrar of the domain name (not AlpineWeb).
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