Domain Name Transfer Guidelines
If you currently have a domain name registered that you would like to use with an AlpineWeb Hosting plan, but
it is currently being hosted by another provider, then please refer to the guidelines outlined below. By following
these simple steps, you will be able to effect a seamless transfer from your current hosting provider to us.
If you have any specific questions about transferring your domain name that are not answered in this document,
please do not hesitate to contact our Hostmaster.
Transferring a Domain Name to your Virtual Server
- Order
Order your new Hosting Plan using our online Order
Forms. When you are prompted for the domain name of the new
Hosting plan, enter the domain name you would like to transfer. Be
sure you pay close attention to the E-mail Configuration Letter you
will receive regarding your new Virtual Server, the letter will include
important domain name registration information
tailored specifically to your situation.
- Upload
After your new Hosting plan has been configured, upload
your existing content to your new account using any FTP
client. After you have uploaded the files to your account, you
can review the content by using either the temporary domain name we
will provide you or the IP address given you in the E-mail
Configuration Letter. After you are sure that your new site
is working correctly, you are ready to submit a domain name modification
request to the domain name registry (described in the next step).
- Modify
If AlpineWeb Design did not register your domain name you will need to modify the Domain Name Service (DNS) information for your domain name. This can be
accomplished using one of two methods, each of which is completely valid - both methods are described below:
- Preferred - You can modify your Name Server information
with your domain name registrar by sending them
a domain name modification request. Basically, you will want to
change the Primary and Secondary Name Server information such that
you use our Primary and Secondary Name Servers (rather than the
Primary and Secondary Name Servers of your former hosting provider).
Our Primary and Secondary Name Server information is included below
for your convenience.
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NS1.ALPINEWEB.COM |
192.220.124.203 |
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NS2.ALPINEWEB.COM |
192.220.125.203 |
- If you would like to continue to use the Primary and Secondary
Name Server that currently services your domain name, then you will
need to request that the address (A) record be changed in the zone
file for your domain name. The address record should be changed
from your old IP address to the IP address of your new Virtual Private Server.
The new IP address is included in your E-mail
Configuration Letter you receive after your Web Hosting Account has been configured.
- Wait
After you modify your Domain Name Service (DNS) information, you will want to have both sites active for a
period equivalent to the "time to live" (TTL) information for your domain name. The time to live
is the amount of time that any name server on the Internet is allowed to cache the data (such as the IP
address) associated with your domain name. After the time to live expires, a name server discards cached
data and contacts the authoritative name server (the Primary or Secondary Name Server for your domain name)
to retrieve updated data.
In short, don't cancel your current account with your previous hosting provider until after a time equivalent
to your TTL has elapsed. You can check the current TTL information for your domain name by entering your
domain name in the text field below and selecting the "Check TTL" button.
Your TTL information should be highlighted in bold.
- Cancel
Now that the TTL for your domain name has expired (see previous step), you can safely cancel your account
with your previous hosting provider.
- Enjoy!
You should be set to go with your new Virtual Server. Please contact
our Webmaster if you have any questions not answered in this document.
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