Signature Hosting Getting Started Guide

• Connecting to your Control Panel
  • Accessing Your Control Panel
• Create E-mail and FTP users
• Accessing E-mail
  • Accessing Your Email Account Through Webmail
  • Accessing Your Email Account Through a Third Party Email Client
• Upload Web Site content
  • Understanding Your Directory Structure
  • Uploading Files to Your Website
  • Installing FrontPage Extensions
• Add features to your web site
  • Creating Your First Podcast Feed
  • Activating and De-activating Digital Certificates
  • Installing and Un-installing FormMail

Welcome to your Control Panel

Note: Depending on which plan you have, some features of the Control Panel may not be available. If this feature unavailable and you want to use it, contact support.

Important: You must have JavaScript enabled in your browser before the Control Panel will function properly.

Accessing Your Control Panel

To log in to your Control Panel:

1. Start your Web browser.
2. Type http:// your_domain/ControlPanel/ in the address bar; then press Enter (replace your_domain with your domain name).
   
   The Control Panel Login window appears.
3. Type your user ID and password in the appropriate fields.
4. Click Login. If you are logging in for the first time, the Quick Start page appears. If not, the page you have selected on the Quick Start page in the Set my Start Page to drop-down list appears. The following features and functions appear on your start page:
   • Help, Sitemap, and Logout buttons in the upper-right corner.
   • At the top of the page, a drop-down list of selectable features including My Account, My Files, My Mail, My Users, My Website, and Quick Start.
   • Navigation tabs change depending on the selection in the drop-down list.
   • A Things to dowindow that provides direct access to frequently-used functions for the selected feature.
   • A Summary window that provides information about your account.

Note: When you are ready to log out, click logout. (If you simply close the Control Panel window, you remain logged in for the amount of idle time you have selected in Setting Automatic Logout.

Exploring Your Control Panel

To move around from one Control Panel feature to another:

1. Click the arrow next to the drop-down list at the top of the window.
2. Click the feature you want to view. The home page for that feature appears.
3. Click each of the selections and tabs to view the windows that are available in that section.

• My Account
  In My Account, you manage your relationship with the Web-hosting provider by controlling settings such as your password and personal profile. You can also customize the way you use your product by specifying preferences such as automatic logout session length and date and time formats. For more information, go to My Account Home Page
• My Files
  This feature provides an easy interface for managing your files, including file upload and editing utilities. My Files also provides a shared area for file sharing among your domain users. For more information, go to My Files Home Page.
• My Mail
  This feature is a Webmail interface that enables you to send, receive, and view your email from any Internet terminal. You can personalize your outgoing mail and even set up common email features such as mail forwarding and an Auto Reply. For more information, go to My Mail Home Page
• My Users
  In My Users, you set up and then manage the users that may log in to your domain, by specifying user access privileges for server-based file management and email on a per user basis. You may also set up Email Aliases, Mail Forwards, and Email Signatures for each user profile. For more information, go to My Users Home Page
• My Website
  This feature provides a set of tools for you to design and manage your Website. In My Website, you can upload and manage your Website files, and add features to your Website such as a Guest Book and Counter. My Website also provides access to utilities for the configuration of Web passwords, a security certificate, MySQL database and FrontPage Extensions. For more information, go to My Website Home Page
• Quick Start
  This feature provides quick access to the main features of the Control Panel including Quick Start, My Account, My Users, My Website, My Files, My Mail, and Summary. For more information, go to Quick Start in this Help file for more information.

Adding and Deleting Users

To add a user:

Important: All fields in the User Attributes and Passwords sections must be completed before you click Save or Save / Create Another

1. Select My Users from the drop-down list at the top of the window. The My Users Home window appears.
2. Click Create New users and mailboxes. The Create User window appears.
3. Type the user ID and the user's full name in the appropriate fields.

   Caution: The user ID cannot begin with numeric character. Typing a numeric character displays an error message.

4. Select the appropriate check boxes for the user privileges you want.
   • Select the File Storage check box if you want this user to be able to upload files.
   • Select the Email check box if you want this user to be able to send and receive email. (The user's mailbox is automatically created after you click Save in Step 9.)
5. Type the user's password in the password fields.
6. If you want to create an email alias for this user, type the alternative email address in the appropriate field.

   Note: An alias is another address that will receive email for a given mail user. For example, a sales manager whose user ID is sales@your_domain.com might also want to receive general information requests. You can do this by adding an alias for info@your_domain.com to his user account.

7. If you want mail forwarded automatically from this email account to another, type the other email address in the Mail Forward field. If you want to keep a copy of the forwarded mail in this user's Inbox, check Save a copy of forwarded message in my mailbox.
   
   Note: Users can have multiple aliases.
   
   
8. If you want to use an autoreply message for this user, select Autoreply with the following message and type your message in the field.
   
   

   Note: If you attempt to add an alias that is already in use, a message appears informing you that the user or alias already exists. Try another name.

9. Click Save. The User List window refreshes with a message informing you that the user has been saved.
   
   Or
   
   Click Save/Create Another, to add this user and create another. The Create User window refreshes with a message informing you that this new user has been added. Repeat Steps 3 through 9 to create other users.
   
   

   Note: If you attempt to add an alias that is already in use, a message appears informing you that the user or alias already exists. Try another name.

To delete a user:

1. Select My Users from the drop-down list at the top of the window. The My Users Home window appears.
2. Click User List. The User List window appears.
3. Select the check boxes for the users you want to delete (or select the top check box to select all users).

   Note: If the User List contains more than one page of users, only the currently displayed users are deleted when the top check box is selected.

4. Click Delete. The Delete Users window appears with a message asking if you are sure you want to delete the selected users.
5. Click Delete. The User List window appears with a message informing you that the selected users have been deleted.

Accessing Your E-mail Account Through Webmail

Your Control Panel provides a user-friendly, Web-based email client. Your account resides on one server that administers Control Panel and Webmail functionality, and is ready to use without further configuration.

• The Post Office Protocol (POP) utility accesses a remote mail server. The server then downloads incoming email to your computer. Think of a POP account as a temporary holding bin for your email. When it is accessed, the server then routes that mail to your computer and removes it from the remote server.
• The Internet Message Access Protocol (IMAP) utility maintains your email account on a remote server. You issue the commands to download, delete, flag, forward, and store messages from your local computer, but your remote server does all the work. IMAP allows you to access your email from any computer.

Note: To learn more about email and how it works, go to HowStuffWorks.

To access your email through your Control Panel's Webmail:

1. Select My Mail from the drop-down list at the top of the window. The My Mail Home page appears.
2. Click Inbox. The Inbox folder appears.
   
   Note: Unread email messages appear in bold. If no mail is in your Inbox, a message appears informing you that your Inbox folder is empty.
3. click the subject for the message you want to read. The message appears.

Accessing Your Email Account Through a Third Party Email Client

• To Configure Thunderbird
  
  
• To Configure Netscape Communicator
  
  
• To Configure Outlook & Outlook Express
  
  
• To Configure Eudora
  
  

Note: The default SMTP port (25) is blocked by many ISPs as a measure to prevent spam. If you find that you cannot send mail, try changing the SMTP port to to either 5190 or 587. Ports 5190 and 587 are auxiliary SMTP ports supported by your Basic Hosting account.

Back to Top

Understanding your Directory Structure

To view and understand your directory structure:

1. Select My Files from the drop-down list at the top of the window. The My Files Home page appears.
2. Click All Files. The All Files window appears.
3. Review the basic Control Panel directory structure in the following table.

   Note: When you log in to your Control Panel as the account owner and click All Files, you have full access to every directory in your account.

   Directory	Contents
   ftp	Anonymous ftp directory
   tmp	Temporary files
   users	Your subdirectories
   www/htdocs	Website content files
   www/cgi-bin	CGI scripts
   www/log	VSAP log files
   www/logs	Web log files

Uploading Files to Your Website

Uploading Files to your Website Using an FTP Program

To upload files using an FTP program:

1. If you do not have an FTP program on your computer, go to the Website that provides the FTP program you want, then follow the instructions on the screen to download and install the program to your local computer.
2. Start the FTP program.
   
   FTP programs normally display two panes: the local computer directory in the left pane, and the remote site directory in the right pane. Most programs allow for two-way, drag-and-drop transfer of files between source computers and destination computers.
3. Follow the instructions provided with the FTP program to upload files.
   
   Note: Use your Control Panel user ID and password.

Uploading Files to your Website Through FrontPage Publish

To upload files to your Website through FrontPage, Publish:

1. After you are finished designing the current page, click File.
2. Click Publish Web The Publish Web window appears.
3. In the field, type the location where you want your Web pages published.
4. Click Publish. The Web pages is uploaded to the directory at your selected location.

Uploading Files to your Website Through the Control Panel

To upload files to your Website through the Control Panel:

1. Select My Website from the drop-down list at the top of the window. The My Website Home page appears.
2. Manage my website files. The Properties window appears displaying the htdocs directory.
3. Click Upload File. The Upload File window appears.
4. Type the file name and location in the Select File to Upload field (or click Browse to locate the directory containing the file, then double-click the file name).
5. Click Save. The destination directory window appears with a message informing you that the file was uploaded to the current directory.
6. To upload more files to this directory, repeat Steps 4 through 6 for each file.

   Note: You can upload files to your Website one at a time, or you can zip all the files together and upload that zip file and then unzip it remotely. (If you do not have a zip program, go to the Website that provides the zip program you want, then follow the instructions on the screen to download the program to your local computer.)

Enjoy!

Installing FrontPage Extensions

To install FrontPage extensions:

1. Select My Website from the drop-down list at the top of the window. The My Website Home page appears.
2. Click Add. The FrontPage Extensions window appears.
   
   If the Status message states that FrontPage Extensions are not installed, type the password you want in the appropriate fields and click Install. The window refreshes with a message informing you that the extensions have been installed.
   
   If the Status message states that FrontPage Extensions are installed, the extensions are already installed.

Creating Your First Podcast Feed

• Upload a Podcast Content (Episode) to a directory you have created for Podcasting on your Web disk space.
• Create you first Podcast Channel (RSS Feed)

  Note: After you have created your first podcast, a channel is set up, and feeds with contents exist, you will use Creating a New Feed to create your additional podcast feeds.

• Add a Podcast Content (Episode) to the Podcast Channel (RSS Feed)

1. Podcast Channel is like a "TV Channel on TV Station", whereas Podcast Content is like a "Program in TV Channel".
2. One RSS Feed can contain "One Podcast Channel" and "Multiple Podcast Contents". (for example, ARSS Feed of "ABCD Inc. Podcast News" can contain "May-12-20xx.mp3" and "May-13-20xx.mp3".)
3. You can create/manage multiple Podcast Channels (RSS Feeds) by using this function. (for example, Can create "New Product News from ABCD Inc.", "IR Information" and so on. After you have created your first podcast, and a channel is set up, feeds with contents exist, you will use Creating a New Feed to create additional podcast feeds.

To upload your podcast content (episode) to a directory:

1. From your local PC, arrange your Content file into the categories you want (for example audio files, video files, mp3, mpeg4, and so on) in the directory where your Podcast Content file reside.
2. Select My Files from the drop-down list at the top of the window. The My Files Home window appears.
3. Select All Files. The All Files window appears.
4. Select www. The Properties: www windows appears.
5. Select htdocs. The Properties: htdocs windows appears.
6. If the mypodcast directory is not displayed, then create it. For information about creating a directory, go to Creating a Directory.
7. Click Upload File. The Upload windows appears. Uploading the Podcast Content files you want. For information about uploading files, go to Uploading Files Using the Control Panel.

   Important: The combined Podcast Content files upload size cannot exceed a maximum of 25 MB. To upload files larger than 25 MB, use an FTP program of your choice. For information about uploading files using FTP, go to Downloading and Uploading Files Using FTP.

8. When you have finished uploading your Podcast Content files, open you preferred text editor, and then minimize it.
9. While you are viewing the mypodcast directory, click in the browser address bar to highlight the Web address.
10. Press Ctrl+c to copy the Web address to the clipboard.
11. Open your preferred text editor. Place the cursor in the large text field of the editor. Press Ctrl+v to paste the Web address on the text editor. Click Save As. Select the directory where you want to save the Web address, and then name it. For example, mypodcast_url. Minimize text editor or close it. You will use this URL later.
12. Next, go to Step 1 in the "To create your first podcast:", to create a Podcast Feed.

To create your first podcast:

1. Select My Website from the drop-down list at the top of the window. The My Website Home window appears.
2. Click Podcast. The Podcast window appears.
3. Click Create a New Feed. The Create a New Feed window appears.
4. Enter the information in appropriate fields of the Create a Feed (Channel) section:

   Caution: The following characters cannot be used: ~ ! @ # $ % ^ * / \( ) ?.,&

   Important: * are Required Fields and must be completed.

   • Title of Podcast Feed: * The name of the Podcast Feed, for example: (The Best Blues Around the World).

     Caution: When creating a new podcast, you cannot name the new podcast using an existing podcast's name (Title of Podcast Feed); if you do, the  existing podcast will be overwritten and its contents lost.

   • Feed Directory: * The directory path where the Podcast Feed data is stored, for example: (root directory/htdocs/mypodcast/).
   • Feed File Name: * The name of the Podcast Feed file, for example: (MyBlues.rss).
   • Website URL: * The name of your domain, for example: (http://www.yourwebsite.com).
   • Description: * The description for the Podcast Channel (RSS Feed) file, for example: (The Best Blues Around the World.)
   • Language: The Podcast Feed language selected from the Language drop-down list, for example: (English US)
   • Copyright: The copyright information, for example: (Copyright 2005, Mr. Blues). If there is no copyright, leave this field blank.
   • Publication Date: The Podcast release date, select from the Publication Date: drop-down lists: Day, Date, Month, Year, Hours, Minutes, Seconds, and Time Zone, for example: ( Sat, 07 Nov 2005 00:00:01 GMT).
   • iTunes Information: The iTunes Information section is an optional part of this process. This information is necessary only for the users who want to register their Podcast Channels on the iTunes Directory for Podcasts. If you want to join iTunes, go to iTunes Feed Information Fields. If you do not want to complete it, continue with the next Step 5.
5. Click Save. The Podcast window appears. Notes:
   • Clicking Save / Add Another saves this feed and enables you to create another. The Create a New Feed window refreshes with empty fields. A message appears informing you that the new feed has been added. Repeat Steps 4 and 5 to add another feed, and then continue with next step to add the Content.
   • Clicking Clear / Reset clears all the fields of the Create a Feed (Channel) section. You can re-enter the information in appropriate fields, then click the button you want.
   • Clicking Cancel clears all the fields of the Create a Feed (Channel) section. The Podcast window appears.
6. Click Add Content. The Add Content window appears.
7. Enter the information in appropriate fields of the Add Content section:
   
   Caution:
   The following characters cannot be used: ~ ! @ # $ % ^ * / \( ) ?.,&
   
   Important: * are Required Fields and must be completed.
   • Title of Content: * The name of the Podcast Content, for example: (Blues House).
     
     Caution: When creating a new podcast, you cannot name the new podcast using an existing podcast's name (Title of Podcast Feed); if you do the existing podcast will be overwritten and its contents lost.
   • Content File URL: * The name of the URL directory where the Podcast Content Files are stored, for example: (http://www/mypodcast/My_Blues_02.mp3).
     
     Important:
     
     To paste the URL where the Podcast Content Files reside in the Content File URL: text field.
     1. Start your text editor, and then open the file containing the URL which you save in Step5 of the "To upload Podcast Content (Episode)" procedure.
     2. Select the URL to highlight it.
     3. Press Ctrl+c to copy the URL to the clipboard.
     4. Place your cursor in the Content File URL: text field.
     5. Press Ctrl+v to paste the URL on the Content File URL: text field.
     6. Continue with Description:.
   • Description: * The description for the Podcast Content, for example: ( "The Best Blues Music No. 02 in which I play piano.)
   • Content Author: The name of the Podcast Content Author, for example: (Mr. Blues).
   • Publication Date: The Podcast Content release date, selected from the Publication Date drop-down lists: Day, Date, Month, Year, Hours, Minutes, Seconds, and Time Zone, for example ( Sat, 07 Nov 2005 00:00:01 GMT).

     Note: Changes in the Publication Date fields are displayed in the Podcast window's Date Modified filed as the date of the modification.

   • iTunes Information: The iTunes Information section is an optional part of this process. If you want to join iTunes, go to iTunes Content Information Fields If you do not want to complete it, continue with the next Step 8.
8. Click Add Content. The Podcast window appears with a message informing you that your content has been added. The new Podcast Content appears in the Content Title. Notes:
   • Clicking Save / Add Another saves this content and enables you to create another. The Add Content window refreshes with empty fields. A message appears informing you that the new content has been added. Repeat Steps 7 and 8 to add another content.
   • Clicking Clear / Reset clears all the fields of the Add Content section. You can re-enter the information in appropriate fields, then click the button you want.
   • Clicking Cancel clears all the fields of the Add Content section. The Podcast window appears.

Activating and De-activating Digital Certificates

To activate Digital Certificates:

Important: You should keep copies locally of your Certificate Signing Request (CSR) and Signed Certificate (.crt) files to restore your account, if necessary.

1. Select My Website from the drop-down list at the top of the window. The My Website Home window appears.
2. Click Add Ons. The FrontPage Extensions window appears.
3. Click Digital Certificate. The Digital Certificate window appears.
4. Click Certificate Details. The View Details window appears.
5. Click Activate. A message displays informing you that the certificate has been activated.

   Note: If the digital certificate has already been activated, the Status displays Activate and button displays Deactivate.
   
   After the form is in place, test it to make sure that it works properly.

To de-activate Digital Certificates:

Important: You should keep copies locally of your Certificate Signing Request (CSR) and Signed Certificate (.crt) files to restore your account, if necessary.

1. My Website from the drop-down list at the top of the window. The My Website Home window appears.
2. Click Add Ons. The FrontPage Extensions window appears.
3. Click Digital Certificate. The Digital Certificate window appears.
4. Select Certificate Details. The View Details window appears.
5. Click Deactivate. A message displays informing you that the certificate has been is deactivated.

   Note: If the digital certificate has already been de-activated, the Status displays De-active and button displays Activate.

• Email a Copy of Your Digital Certificate.
• Renew Your Digital Certificate
• View Your Certificate Signing Request

Installing and Un-installing FormMail

Note: Selecting the "FormMail Help Files" hyperlink displays the FormMail help files.

To install FormMail:

Important: You should save a copy of your current FormMail before continuing. If you already have a version of FormMail running on your hosting account, you should make a copy of it before installing the NMS FormMail script.

To installing FormMail:

1. Select My Website from the drop-down list at the top of the window. The My Website Home window appears.
2. Click Add Ons. The FrontPage Extensions window appears.
3. Click Website Components. The Website Components window appears.
4. Select the Install FormMail now check box, and then click Save. The Website Components window refreshes with a message informing you that "The Form Mail has been installed".
   
   The Install/Un-install status message displays "FormMail is Installed", and the checkbox displays "Un-install FormMail now". The "Edit FormMail Configuration file" link is displayed.

   Note: If the Options check box states "Un-install FormMail now" then the FormMail components are already installed.

   Note: If the digital certificate has already been activated, the Status displays Activate and button displays Deactivate.

To un-install FormMail:

1. Select My Website from the drop-down list at the top of the window. The My Website Home window appears.
2. Click Add Ons. The FrontPage Extensions window appears.
3. Click Website Components. The Website Components window appears.
4. Select the Un-install FormMail now checkbox, and then click Save. The Website Components window refreshes with a message informing you that "The Form Mail has been uninstalled".
   
   The Install/Un-install status message displays "FormMail is Not Installed", and the checkbox displays "Install FormMail now". The "Edit FormMail Configuration file" link is not displayed.