E-Mail Autoreply
An easy way to distribute information about your company to your potential clientele is to
set up an E-mail autoreply, or autoresponder. An E-mail autoreply is an
E-Mail Alias which executes a
program that automatically replies to any E-mail sent to it. The E-mail autoreply can be
configured to send any message in the automated reply, such as a FAQ, marketing plan, or
product listing.
Configuration
Follow these steps to configure an autoreply.
- Create an autoreply message called ~/.autoreply (the message sent back to
the customer) in your Virtual Private Server home directory. Use an online file
editor, like pico, or transfer the file to your PC in order to add the alias.
Be sure to download and upload the ~/.autoreply file in ASCII mode.
- Add something like the following to your ~/etc/aliases file in order to
create an autoreply for info@YOUR-DOMAIN.NAME:
info: YOU@YOUR.ISP, "|/usr/bin/autoreply -f info-reply -a info"
- Run newaliases to update your /etc/aliases.db file.
# newaliases
When E-mail is received at info@YOUR-DOMAIN.NAME, an autoreply containing the
message in the ~/.autoreply file will be sent back. E-Mail sent to
info@YOUR-DOMAIN_NAME will also be sent to YOU@YOUR.ISP. Without the
YOU@YOUR.ISP, the mail from the customer would not be sent to YOU@YOUR.ISP.
The -m option specifies a different message file (for example,
autoreply -m /etc/mymessage). Be sure you use the full path from your Virtual
Private Server home directory.
The -f option allows you to change who the autoreply message will be from (in the
example above the From: field the customer gets will read
info-reply@YOUR-DOMAIN_NAME).
NOTE: When creating an autoreply, make sure to make the
From: address different than the autoreply recipient name. This prevents your
autoreply from getting caught in an 'autoreply loop' with another autoresponder.
The -a option specifies a user that an autoreply can reply for. The user specified
should be the same as the user configured for the autoreply (for example,
"info: ... -a info").
The -h option can be added to an autoreply to turn off the X-info headers (if you
don't know what these are, don't wory about them).
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